SHIPPING INFORMATION

Within Canada, all orders over $99.99 (before taxes) are shipped Free of charge via Canada Post (EXPEDITED)  or Canpar

Depending on where you are located, it will normally take between 3-7 business days to receive your order. ( with Covid  shipping times can no longer be guaranteed)

Cancellations:

Should you have a change of heart and wish to cancel your order, please contact us immediately. If the order has not been processed and shipped, it will be cancelled and refunded in full. If the item has been shipped or if it is refused at time of delivery, a restocking fee equal to 5% of the value of the order plus the costs of shipping will be applied against the amount refunded. If the cancelled order is delivered, it is your responsibility to ship it back to us at your cost within 10 days from date of delivery in accordance with the Returns and Exchanges Policies. 

 

ADDITIONAL SHIPPING INFORMATION

For the cardholder’s protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.

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Please note: we cannot ship via a traceable method to any post office boxes. Delivery time cannot be guaranteed nor can the package be tracked. Subsequently, we only ship to a physical address so packages can be tracked.

HOW DO I TAKE ADVANTAGE OF YOUR FREE SHIPPING OFFER?

If your order is shipping within Canada and the total comes to $99 or more (after any coupons or discounts and before taxes), then simply select “Free Shipping” as your shipping method* on checkout. It’s that easy!

SHIPPING DELAYS

Shipping delays may occur due to holidays, weather, natural disasters, or carrier delays or covid. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.

SHIPPING INFORMATION

Please be sure to provide all of your correct information for shipping

TRACKING YOUR ORDER

Once you have submitted your order, you will receive an order confirmation email to confirm that your order has been received. This email will contain your order number, which along with the postal code of your shipping address will be all you need to track your order. Note: “Day” mentioned here means “business day” which excludes Saturdays, Sundays and national holidays. Free Shipping applies only to addresses within Canada, for a single shipment per order. You can track your order online or by calling 1-705-262-7834